In an era dominated by choice and information overload, brands are increasingly finding that the most effective way to connect with consumers isn’t by highlighting product features or specifications, but by fostering deep emotional connections. Iconic brands like...
Behavioural science
Enhancing Customer Experience Marketing for Long-Term Benefits
In today's competitive landscape, businesses must prioritize customer experience (CX) marketing as a cornerstone for sustainable growth. A well-executed CX strategy not only fosters loyalty but also drives word-of-mouth...
Harnessing Human Behavior and Social Copying: Strategies for Marketers to Boost Sales
Human behavior is often driven by two powerful forces: intrinsic motivation and social influence. Marketers can leverage these forces to create effective strategies that increase sales by understanding and catering to the underlying psychological triggers. 1....
How Do Luxury Brands Ensure a Good Customer Experience Using Psychology to Perceive Value Rather Than Objective Value?
Luxury brands excel at creating exceptional customer experiences by leveraging psychological principles to shape perceptions of value. Instead of focusing solely on the objective features of their products, they craft an emotional and aspirational narrative that...
The Psychological Effects of Using Well-Known Voices in Advertising Campaigns.
People often don’t realize that our emotional connections to things and people stem from significant moments in the past. During celebrations, we tend to choose music that resonates with us, reflecting our sense of belonging to specific artists or genres. This...
The Role of Voice in Persuasion. How marketer use voices to get you committed.
The voice plays a critical role in communication, particularly in persuasive contexts such as advertising, public speaking, and interpersonal interactions. This review examines the psychological mechanisms through which voice influences persuasion, drawing on...
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